What is My SMB Marketing Hub and how can it help my business?

My SMB Marketing Hub is an AI-powered marketing platform that centralizes tools for local SEO, online visibility, customer engagement, reputation management, and automation so small businesses can grow without managing multiple apps.

How does My SMB Marketing Hub boost my online visibility?

The platform improves online visibility by managing local business listings, building search authority, increasing customer reviews, and helping your business appear higher in search results.

What marketing tools are included in My SMB Marketing Hub?

Marketing tools include AI chat agents, automated lead capture, review management, listings sync, reporting dashboards, social messaging integrations, and more—all in one unified system.

Do I need technical skills to use My SMB Marketing Hub?

No. The platform is designed for non-technical business owners with easy dashboards, guided workflows, and AI automation that simplify complex marketing tasks.

Does My SMB Marketing Hub design websites?

Yes. My SMB Marketing Hub offers professionally designed, mobile-optimized, SEO-ready websites. The platform also provides access to a full-time graphic design team for logos, web graphics, social media banners, digital ads, marketing materials, and more.

How does My SMB Marketing Hub help with SEO?

It improves SEO through optimized listings, citation management, review generation, local search optimization, and automated tools that strengthen your online authority.

Can My SMB Marketing Hub manage local SEO for my business?

Yes. My SMB Marketing Hub ensures your business information is accurate across directories and enhances local search rankings through reviews, listing optimization, and regional visibility tools.

What’s the role of AI in My SMB Marketing Hub?

AI powers 24/7 chat agents, automated messaging, customer support, review responses, appointment booking, and leads follow-up to help businesses engage customers instantly.

How can My SMB Marketing Hub improve customer engagement?

The platform improves customer engagement with AI messaging, automated follow-ups, review responses, appointment scheduling, and real-time chat support.

Can My SMB Marketing Hub integrate with tools I already use?

Yes. The platform integrates with many CRM systems, scheduling tools, communication apps, and advertising platforms, ensuring smooth data flow and streamlined workflows.

How do I measure ROI from My SMB Marketing Hub?

You can measure ROI using built-in dashboards that track reviews, leads, visibility, search rankings, listing accuracy, and customer engagement metrics.

Is My SMB Marketing Hub suitable for all types of small businesses?

Yes. The platform supports small businesses across industries including retail, home services, restaurants, real estate, medical, automotive, and more.

How quickly can I start seeing results from using the Hub?

Some improvements, such as listings updates and review responses, can show results quickly. SEO growth typically increases over weeks to months as your online authority builds.

What’s the difference between My SMB Marketing Hub and using separate marketing tools?

My SMB Marketing Hub consolidates SEO, reviews, CRM, messaging, analytics, and automation into one platform—reducing costs and making your marketing more efficient.

Can I get customer support with My SMB Marketing Hub?

Yes. The platform includes onboarding, training, and ongoing support so you get the maximum value from your marketing tools.

How does My SMB Marketing Hub handle customer reviews?

The platform helps generate, monitor, and respond to customer reviews across major platforms, boosting credibility and local search rankings.

Pricing - My SMB Marketing Hub

Pricing Options

We offer flexible plans—from self-managed to fully managed—so you can choose the tools you need and the level of support that fits your business.

Essentials

Empower your team with the tools and platform to grow your business.

Access to the My Marketing Hub platform and tools
Build your reputation, manage leads, and grow your online presence
Step-by-step setup guides and templates for quick success
AI + Email support

Best for: Hands-on business owners who prefer to learn and manage their own marketing systems.

Guided

Get expert guidance as we build your system together — then your team takes the reins.

Collaborative onboarding and setup of your My Marketing Hub platform and tools
Initial strategy session and goal alignment
Personal, online training for your team
Quarterly check-in meetings for Q & A
AI + Email + Phone support

Best for: Teams who want expert setup and training before managing everything in-house.

Fully Managed

From setup to strategy to ongoing optimization — we’ve got you covered.

Complete done-for-you service: Website design/redesign, Google & social setup/management, platform + automation & customer journey design/setup/management, and reputation management.
Monthly reporting and optimization meetings
AI + Email + Phone support

Best for: Business owners who want a turnkey solution and a dedicated team managing growth.

Bundle Pricing

Below are some popular Tools & Services Bundles designed to jumpstart your business growth.

You can view individual Tool and Service pricing on their detail pages or directly inside your Free My Marketing Hub account.

$ 147 Monthly Starting Price

My AI Team Std.

AI Web Chat
Appointment Booking &
Lead Capture via Chat
AI WhatsApp Messaging
Respond to inbound Facebook Business messages with AI
Respond to inbound Instagram Business messages with AI
Custom Capability Editor

My Social Marketing Std.

Networks supported: Facebook + Google only
Scheduled post limit: Up to 20 at a time
AI-content / image tools Not included
Reporting & link tracking Basic (FB + Google)
Multi-account limits 1 FB + 1 GBP

My Reputation Managment Std.

Manage reviews on Google and Facebook
Respond to Google and Facebook reviews from the dashboard
Edit or delete any default review response templates
Review Display Widget: Display your best reviews on your website
Insights: Understand customer feedback with sentiment analysis technology
Monitor listings on Google and Facebook
Receive Daily Digest emails and Executive Reports

My Local SEO Std

Syncing: Manage and sync business information to Google & Facebook.
Keyword Tracking: Gain valuable insights on 3 keywords as they appear in Google organic search and Google Maps.
Keyword Refresh: Track progress on chosen keywords on a monthly refresh cycle.
Save time with AI-powered business descriptions.

My Email/SMS Campaigns Pro

AI-powered email builder – Get unique content and imagery from a single prompt
SMS campaigns – Get more eyes on your campaigns with SMS’ 98% average open rate
Templates – Customize our templates or create your own
Multi-step campaigns – Build and schedule multi-step campaigns in minutes
CRM integration – Filter contacts to curate recipient lists
Engagement tracking – See a contact’s full campaign history on their record
Performance reporting – Optimize campaign performance and report on ROI with full suite of analytics on each campaign

All bundles include the My Business Hub App with CRM, Automations, Integrations, and Reporting.

$ 277 Monthly Starting Price

My AI Team Pro

AI Web Chat
Appointment Booking &
Lead Capture via Chat
AI WhatsApp Messaging
Respond to inbound Facebook Business messages with AI
Respond to inbound Instagram Business messages with AI
Custom Capability Editor
AI SMS Messaging with Local Number (US and Canada)
Missed Call Text-Back
AI Responses to SMS Campaigns

My Social Marketing Pro

Networks supported: Facebook, Google, Instagram, X, LinkedIn, TikTok, and YouTube (coming soon)
Scheduled post limit: UNLIMITED
AI-content / image tools: Included (AI text + image + bulk)
Reporting & link tracking: Full network support + link tracking
Multi-account limits: Up to 5 FB, 4 X, 4 LinkedIn, 1 IG, etc

My Reputation Managment Pro

Manage reviews on Google, Facebook, and dozens of other sources
Respond to Google and Facebook reviews from the dashboard
Edit or delete any default review response templates
Create an unlimited number of custom review response templates
Review Display Widget: Display your best reviews on your website
Insights: Understand customer feedback with sentiment analysis technology
Monitor listings on Google, Facebook and 100+ other sources
Monitor online citations
Monitor up to 3 competitors
Monitor online mentions
Monitor your social media presence
Receive Daily Digest emails and Executive Reports
AI-powered responding to create authentic replies

My Local SEO Pro

Syncing: Manage and sync business information to Google, Facebook, Apple, Bing, Instagram, and X.
Keyword Tracking: Gain valuable insights on 15 keywords as they appear in Google organic search and Google Maps.
Local SEO Grid: Identify areas for business improvement with an intuitive local SEO grid.
Keyword Refresh: Track progress on chosen keywords on a weekly refresh cycle.
Save time with AI-powered business descriptions and keyword suggestions.

My Email/SMS Campaigns Pro

AI-powered email builder – Get unique content and imagery from a single prompt
SMS campaigns – Get more eyes on your campaigns with SMS’ 98% average open rate
Templates – Customize our templates or create your own
Multi-step campaigns – Build and schedule multi-step campaigns in minutes
CRM integration – Filter contacts to curate recipient lists
Engagement tracking – See a contact’s full campaign history on their record
Performance reporting – Optimize campaign performance and report on ROI with full suite of analytics on each campaign

All bundles include the My Business Hub App with CRM, Automations, Integrations, and Reporting.

$ 397 Monthly Starting Price

Popular

My AI Team Premium

AI Web Chat
Appointment Booking &
Lead Capture via Chat
AI WhatsApp Messaging
Respond to inbound Facebook Business messages with AI
Respond to inbound Instagram Business messages with AI
Custom Capability Editor
AI SMS Messaging with Local Number (US and Canada)
Missed Call Text-Back
AI Responses to SMS Campaigns
Answer Phone Calls with AI Voice Capabilities
Appointment Booking & Lead Capture via Phone Calls
Customizable AI Voice
Enjoy up to 300 minutes of 10-min calls / month ($0.10/min USD for call overages subject to voice and LLM provider selected)
Unlimited calling as a bonus until January 2026

My Social Marketing Pro

Networks supported: Facebook, Google, Instagram, X, LinkedIn, TikTok, and YouTube (coming soon)
Scheduled post limit: UNLIMITED
AI-content / image tools: Included (AI text + image + bulk)
Reporting & link tracking: Full network support + link tracking
Multi-account limits: Up to 5 FB, 4 X, 4 LinkedIn, 1 IG, etc

My Reputation Managment Premium

Manage reviews on Google, Facebook, and dozens of other sources
Respond to Google and Facebook reviews from the dashboard
Edit or delete any default review response templates
Create an unlimited number of custom review response templates
Review Display Widget: Display your best reviews on your website
Insights: Understand customer feedback with sentiment analysis technology
Monitor listings on Google, Facebook and 100+ other sources
Monitor online citations
Monitor up to 3 competitors
Monitor online mentions
Monitor your social media presence
Receive Daily Digest emails and Executive Reports
AI-powered responding to create authentic replies
Track review edits
Add an unlimited number of customers to your CRM
Send an unlimited number of email review requests each month
Send review requests to multiple customers at once
Customized and save email review templates
Customized and save SMS review templates – coming soon
Send SMS review requests
Email templates with AI
Add your business logo to email review request templates for brand recognition

My Local SEO Pro + Automated Listings

Syncing: Manage and sync business information to Google, Facebook, Apple, Bing, Instagram, and X.
Keyword Tracking: Gain valuable insights on 15 keywords as they appear in Google organic search and Google Maps.
Local SEO Grid: Identify areas for business improvement with an intuitive local SEO grid.
Keyword Refresh: Track progress on chosen keywords on a weekly refresh cycle.
Yext Automated Listing Service to over 70+ top directories, maps, and apps.
Save time with AI-powered business descriptions and keyword suggestions.

My Email/SMS Campaigns Pro

AI-powered email builder – Get unique content and imagery from a single prompt
SMS campaigns – Get more eyes on your campaigns with SMS’ 98% average open rate
Templates – Customize our templates or create your own
Multi-step campaigns – Build and schedule multi-step campaigns in minutes
CRM integration – Filter contacts to curate recipient lists
Engagement tracking – See a contact’s full campaign history on their record
Performance reporting – Optimize campaign performance and report on ROI with full suite of analytics on each campaign

All bundles include the My Business Hub App with CRM, Automations, Integrations, and Reporting.

Industry Specific Bundles

Each Industry Bundle includes all the tools from the My Marketing Hub Premium bundle, along with our annual Citation Builder service and a full set of industry-specific AI prompts, scripts, and automation templates to accelerate your results.

All bundles include the My Business Hub App with CRM, Automations, Integrations, and Reporting.